What type of data do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; if you register on the site as member, we collect your login details; e-mail address and password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you book your first class, we will send you a Physical Activity Readiness Questionnaire, which is a short survey asking you about your health history to discover any health conditions which may affect the way we structure your class. This data is also stored but not on the website, but on our private storage.
How do we collect your data?
When you book a class and conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, telephone number and email address, as well as emergency contact details. Your personal information will be used for the specific reasons stated above only.
Why do we collect this data?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies collected by Wix site as default have a purpose of ensuring site security by identity verification, system monitoring and engagement measurement. Link below shows you the default cookies collected, what they are tracking and how long they are stored.
From time to time, when Google Ads or Facebook Ads are being used, additional cookies are being collected to help track site visits resulting from those. More info would be provided accordingly.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org or send us mail to: The Lodge, Burnhams Road, Bookham, KT23 3BB, United Kingdom
Questions and Contact Info
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com or send us mail to: The Lodge, Burnhams Road, Bookham, KT23 3BB, United Kingdom